The local voucher for local authorities
Boost local shops
with the digital Citybon.
Citybon is a digital voucher that residents buy online and spend at local shops. With campaigns, your council boosts purchasing power, and for merchants everything is free.
Scroll and follow the journey of one voucher
Why a local voucher
A local voucher can only be spent at the participating shops in your municipality. That way you support the local economy, not for a single campaign but for the long term.
- 6 municipalities already chose Citybon
- 2 weeks to launch the standard version
- €0 cost for merchants
Live in Torhout, Staden, Zonnebeke, Ledegem, Ichtegem and Sint-Genesius-Rode.
Built by Encima in Torhout, active since 2002 and involved in the Bongo gift vouchers from the very start.
For merchants
Join for free, no hassle at the till.
A local voucher can only be spent at local shops. No more keeping and handing in paper vouchers. And all of it completely free.
Become a merchant-
Free registration
Online, and you get a personal code straight away.
-
Redeem with the app
Activate once on every till device, no passwords to manage.
-
Money in your account
At regular intervals, by bank transfer from the council.
-
Track everything online
Redeemed vouchers and payments in the merchant module.
-
Issue your own vouchers
Personalised vouchers that are only valid in your shop.
For municipalities
Little overhead, full overview.
The system practically runs itself. Merchants register themselves, you supervise. In the management module you follow up orders, create campaigns and pay all merchants with a single bank file.
- Manage merchants
- Campaigns and free vouchers
- Bank file in one click
- Exports for reporting
- Digital audit log
Benefits
Everything your street needs, in one platform.
-
In your own branding
The web application takes on the look and feel of your municipality. Custom work and specific extensions are possible.
-
Campaigns that boost spending
Temporary extra value, free vouchers or a campaign for one sector such as hospitality. Linked to the national register number to prevent abuse.
-
Personalisable
As a gift for a birthday, a communion or the holidays. Companies personalise vouchers for staff or customers.
-
Use it in several goes
At different shops. The voucher arrives as a PDF by email or in the wallet on your smartphone.
-
Dutch and French
The interface for residents is fully bilingual.
-
A secure system
Secure servers, encrypted communication and an extra security code per voucher. Every action in the management module is logged.
Quick start
days until your voucher goes live.
The standard version of Citybon can be implemented within two weeks. After that, we are happy to help you make the voucher known.
- 01
Implementation
The standard version in your municipality’s branding, up and running within two weeks.
- 02
Training
If needed, a short training for your staff and the merchants.
- 03
Launch campaign
Our marketing team helps with a mailing and poster for merchants, and a flyer or social media campaign for residents.
References
They went before you.
Resident or merchant? Choose your municipality to buy vouchers or register as a merchant.
- Torhout Torhoutbon Replaces the paper vouchers
- Staden Stadenbon One free voucher per household, requested online
- Zonnebeke Zonnebon Free vouchers for eligible residents
- Ledegem Ledegembon Free vouchers for eligible residents
- Ichtegem Ichtegembon The voucher as an original gift
- Sint-Genesius-Rode Eurodebon Fully bilingual
FAQ
Good to know.
Can’t find your question? Call us on +32 50 23 02 00 or email info@encima.com.
Ask your questionWhat does Citybon cost for our municipality?
You receive a free quote tailored to you. For merchants, Citybon is completely free.
How quickly can we start?
The standard version can be implemented within two weeks. If needed, we provide a short training for your staff and the merchants.
Can residents without a smartphone buy a voucher?
Yes. Residents who are less familiar with digital tools buy vouchers at the counter of the town hall and pay with Bancontact or cash.
How do merchants get their money?
They do not have to go anywhere. Every scan shows up online in the Citybon platform straight away. At regular intervals, the council pays out all redeemed amounts by bank transfer, even if a voucher has not been fully used yet. For this, the management module creates a bank file at the press of a button that you import into your online banking.
Can we set up our own campaigns?
Yes. You can temporarily add extra value, distribute free vouchers or let residents request them online. A campaign can also be limited to one sector, such as hospitality.
Can companies and associations buy vouchers?
Yes. They can request an invoice and personalise the vouchers, for example as a gift for staff or customers.
Who is behind Citybon?
Citybon is developed by Encima, based in Torhout. Encima has existed since 2002 and has been involved in the launch and growth of the Bongo gift vouchers from the very start.
Ready to give local shops
a boost?
Contact us for more information and a free quote!