Terms of use
Last updated: 26 October 2026
These terms of use apply to every visit to www.citybon.be. By using the website, you accept these terms. The website belongs to Encima BV, Keibergstraat 112, 8820 Torhout, Belgium (company number BE 0478.011.446, info@encima.com).
What is this website for?
This website provides general information about Citybon, Encima’s digital local voucher for local authorities. The commercial terms for a municipality are set out in the quote and the contract we conclude together.
Vouchers are not sold on this website but on your municipality’s voucher website. The terms of that website and of the local authority apply there.
Information on the website
We do our best to keep the information on this website accurate, complete and up to date. Errors or omissions are nevertheless possible. The amounts in the "How it works" story and the figures in the illustration of the management module are examples. We may change or remove the content at any time.
Liability
To the extent permitted by law, Encima is not liable for damage resulting from the use of this website or its unavailability, or from errors or omissions in the information. We cannot guarantee that the website will always work without interruption or errors.
Links to other websites
This website contains links to third party websites, such as the voucher websites of municipalities. Encima has no control over those websites and is not responsible for their content or operation.
Intellectual property
The texts, images, design, software and Citybon logo on this website are protected by intellectual property rights of Encima or of third parties who gave permission. You may not copy, distribute or use them without the prior written permission of Encima. The names and logos of municipalities and their vouchers remain the property of the authorities concerned.
Privacy
How we handle personal data is explained in our privacy statement and our cookie statement.
Applicable law and competent court
These terms are governed by Belgian law. Disputes fall under the jurisdiction of the courts of the judicial district where Encima has its registered office, unless mandatory legal rules designate another court.
Changes
We may change these terms. The date at the top shows when they were last updated.